For businesses large or small, IT management and end user support means ever-evolving complexities. While internal IT staffing can be critical to your operational success, they may not have the resources or skills required to support all user requests, while keeping systems and networks working securely and optimally with minimal downtime.
By monitoring and supporting your end users and IT infrastructure, ITSoftware can help your business reduce costs and provide high quality end user support.
IT Software capable of leading any of the following tasks to support your business:
Our Managed I.T. Consulting Services include:
◾Administration and Governance technical issues
◾Local and wide area network architecture design
◾IT Investment analysis & strategic planning
◾Business continuity and disaster recovery planning
◾Project and program management
◾Application planning, design and outsourcing
◾Objective analysis of IT operations
◾Security Compliance and Risk management
◾IT budgeting and ROI analysis
◾New technology evaluations
We offer a range of fully customizable plans that deliver varying levels of business-critical support.
Service Levels:
Full Service is our all-inclusive offering. We assume the role of your company full or partial IT department, providing automation and tools as well as issue resolution and end user support.
Shared Service allows you to share IT responsibilities with us. We provides monitoring and preventative maintenance, while issue resolution can either be handled by your IT staffs or ours.
Custom Service plans can also be designed for your unique IT needs. Our professionals will work with your internal staff designed specifically to serve your organizational requirements.