|Q: How can I change or update my payment information?
A: Update Credit Card Type/Number: https://secure.itsoftware.com/updatecc.htm
Q: How does IT Software bill its customers?
Q: What credit cards does IT Software Accept?
Q: Can I pre-pay and get a discount?
Q: Canceling your Account with IT Software.
We require 30 days notice for service cancellation.
Q: Backup Your website files before you cancel your account with us.
|Q:What is your refund policy?
A: Each of IT Software’s web hosting plans carries a 30 day money back guarantee. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract. The refund policy does not apply to any additional services such as overages, additional disk spaces, additional email accounts, etc.Q: Refunds For registered Domain Names.
A: i.e.: YourDomainName.com, .net or whatever is not refundable
Q: What is your refund policy for renewals?
Other billing related questions or comments,